Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Familia Automotive is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Familia Automotive we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

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Partners

NAPA
O'Reilly Auto Parts
Advance Auto Parts
Nationwide Certified Auto Repair Shop
RepairPal Certified
AutoZone
Car Care Aware

What our clients are saying about us

We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!

I love this place, they are very honest, reasonable in price, and they all work as a team, and when that happens your car gets repaired exactly the way they diagnose it, they never say oh, we thought that was the problem, but its really this, and then there goes more money ,more time, that never happens! If your looking for a excellent repair shop go to FAMILIA AUTOMOTIVE! Ladies if your tired of going from shop to shop trying to find a 100 percent honest mechanic that does not charge crazy prices, come check them out and you'll never have to search for another repair shop!! Thanks Familia Automotive for making me part of your Family Yvonne.Elias quotes-image
, 12/15/2025
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I called Klein first about replacing my starter, and he was totally okay with me buying the part myself. He told me to bring the VIN to make sure I got the right one, which immediately made me feel like he was honest and trustworthy. When I dropped off the car, he even offered to drive me to work nearby really appreciated that. Around noon, he called to let me know he was running a little behind but assured me the car would still be done the same day. I liked that he kept me updated. Friendly, honest, and reliable service. I'd definitely recommend Familia Automotive.quotes-image
, 12/14/2025
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