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Best Auto Repair, Stockton

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CUSTOMER SURVEY

 106 Verified Review(s)

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Familia Automotive is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Familia Automotive we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.


what our customers say

Great experience! Klent bent over backwards to help me. He does great work for a fair price. Here is a man of his word and puts the best interest of the customer first! Highly recommend!
L

I thought my car was going to get new control arms. BUT, I didn't because Klent went through it with a fine tooth comb. I appreciate his professionalism and most of all his honesty. Thank you for giving me hope that there are still people like you. Big ups and God bless you all at Familia Automotive.
C

I had a great experience, staff was so friendly, I took my Dodge Ram for a AC recharge, great and affordable pricing and they were fast, when I received my truck back man it blew so cold just like when I had originally purchased my truck. Definitely recommend them.
R

Very kind and courteous. They took a look at my car and provided information for a shop that can do the potential repairs to the engine since it would require certain equipment. They did do a diagnostic and were able to put some of my concerns to rest.
J

I was looking for a repair shop for my cars and came across Familia Automotive. I brought 2 of my cars in for diagnostic checks. Klent was very up front, friendly and professional. I will definitely be doing business here again, as well as recommending to family and friends.
W

Took my car to Robles Automotive to get it fixed. Robles had my car for months, finally got it, fix cost over 7 hundred dollars and still did not fix it. Went to Familia Automotive and they did an excellent job and was cheaper with a longer warranty. No more issues, car runs great and been going there since. Gets the job done.
M

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