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Best Auto Repair, Stockton

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CUSTOMER SURVEY

 106 Verified Review(s)

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Familia Automotive is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Familia Automotive we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.


what our customers say

We had a very good service from them. Owner was very friendly and honest person. I will definitely recommend them to my friends and family.
B


Familia Automotive is an outstanding place to have your car repaired. The owner makes you feel part of his family the second you walk in. I have never felt this with any of the other shops I have taken my car to. I felt comfortable asking questions and voicing my concerns. Familia Automotive fixed my car right the first time, told me to come back if there were any issues, and were very competitively priced and with better service. Highest praises for fixing my 1998 Saab Turbo 900 SE.
M


Best place to take your vehicle in for an oil change. I have been here for all of my oil changes and I will not go anywhere else, they always make sure my car is well taken of and have the best customer service. I will always give them 5 stars hands down an amazing business!
M


This is by far the best auto repair shop I've ever been to. Clint was amazing, friendly and efficient, I was referred by a friend and will happily refer my friends. The techs or Clint (the one I dealt with) was honest and did not try to up-sell me. He made me feel welcomed and explained everything he did. Great people!! and Clint!!
K


A family member of mine recommended familia automotive and i have not gone anywhere else since then. The owner Klent has great communication and explains exactly what needs work on your vehicle and why. He gives recommendations on where you can go if he does not have parts or services needed and best of all has great pricing. Best in Stockton!!
C


Best place to get your car worked on. I've been to alot of places and always got the run around....my car never gets fixed. Familia automotive gets the job done, they take their time to make sure there's no problems down the road. I would 100% recommend this auto shop.
E


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