Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Familia Automotive is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Familia Automotive we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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Agree
Agree Disagree Strongly
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Customer Service Arrow Down Arrow Down Arrow Down Arrow Down Arrow Down
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

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Partners

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O'Reilly Auto Parts
Advance Auto Parts
Nationwide Certified Auto Repair Shop
RepairPal Certified
AutoZone
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What our clients are saying about us

We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!

I needed someone to fix my car ac and I looked online. Familia Automotive has pretty good reviews and I took my car for a try. First time with this auto shop and I am very please with Klent who helped me with my car. He was straightforward and helpful throughout the whole process of repairing my car ac. I am definitely going back for any car repairs and highly recommend this place. Thank you for the great customer service, Klent! quotes-image
, 06/10/2025
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I came here for a quick scan because my transmission was acting up. The owner Klent was extremely helpful and referred me to another trusted shop for my specific problems. Came back after the issues were dealt with for another scan. Even though i hadn't made an appointment he took time out of his busy schedule just to help me and make sure everything was good with my car. He was very thorough and even gave me tips on my battery terminal. Him and his crew are all great people and i'll be recommending this shop to everyone I know. I'm very appreciative of this shop and all under it. Familia Automotive is really the shop to go to.quotes-image
, 06/07/2025
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