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Best Auto Repair, Stockton

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CUSTOMER SURVEY

 140 Verified Review(s)

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Familia Automotive is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Familia Automotive we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.


what our customers say

This place was so welcoming and nice!! I?ve been having a hard time trusting some mechanics but this mechanic has been the best welcoming and trustworthy. They check extra things and changed my signal light bulb for me and the oil change was so fast!!! Highly recommend.
J
, 04/04/2024

Very honest workers
C
, 04/03/2024

I was not referred here or heard anything about this place other than the reviews that were previously left. This place was fantastic. I took my daughter's 2000 RAV4 to Familia Automotive and that's exactly how they treated us, like family. The owner was great as well as the staff.. even though the problem was minor he thoroughly checked the car and sent a video via text as well text messages letting us know when it was ready along with a thorough phone call explaining everything he had found. It was well worth the time and money to visit familia automotive and it will be receiving our business moving forward along with any recommendations.
R
, 03/28/2024

Went in for air conditioning issues. Before getting started, he explained to me what they were going to check for, possible issues & solutions. I was kept informed of everything. Broke down every step for me. When it came down to the repairs, he explained what was needed and why. Quick and thorough repairs. My AC even blows colder air than it did before the incident! Great customer service! Flexible to work around your schedule, which is a big plus. He even went out of his way to help and recommend simple solutions to other car issues that could be done at home. Very welcoming environment with good prices! Thank you!
L
, 03/28/2024

Great business been coming here for a while now great customer service if I could give more stars I would, I?ve gotten my timing fixed here, even when I had some problems that I would try to fixed my self they will help u out with information, highly recommend their service ?
J
, 03/22/2024

Took care of my SUV
F
, 02/05/2024

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