What we collect
We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
- We may use the information to customize the website according to your interests.
- We may provide your information to our third party partners for marketing or promotional purposes.
- We will never sell your information.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
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We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
what our customers say
Familia Automotive is an outstanding place to have your car repaired. The owner makes you feel part of his family the second you walk in. I have never felt this with any of the other shops I have taken my car to. I felt comfortable asking questions and voicing my concerns. Familia Automotive fixed my car right the first time, told me to come back if there were any issues, and were very competitively priced and with better service. Highest praises for fixing my 1998 Saab Turbo 900 SE.
This is by far the best auto repair shop I've ever been to. Clint was amazing, friendly and efficient, I was referred by a friend and will happily refer my friends. The techs or Clint (the one I dealt with) was honest and did not try to up-sell me. He made me feel welcomed and explained everything he did. Great people!! and Clint!!
A family member of mine recommended familia automotive and i have not gone anywhere else since then. The owner Klent has great communication and explains exactly what needs work on your vehicle and why. He gives recommendations on where you can go if he does not have parts or services needed and best of all has great pricing. Best in Stockton!!