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Best Auto Repair, Stockton

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PRIVACY POLICY

 106 Verified Review(s)

This privacy policy sets out how Familia Automotive uses and protects any information that you give Familia Automotive when you use this website. Familia Automotive is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Familia Automotive may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 11/30/2021. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

What we collect
We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customize the website according to your interests.
  • We may provide your information to our third party partners for marketing or promotional purposes.
  • We will never sell your information.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


what our customers say

Great experience! Klent bent over backwards to help me. He does great work for a fair price. Here is a man of his word and puts the best interest of the customer first! Highly recommend!
L

I thought my car was going to get new control arms. BUT, I didn't because Klent went through it with a fine tooth comb. I appreciate his professionalism and most of all his honesty. Thank you for giving me hope that there are still people like you. Big ups and God bless you all at Familia Automotive.
C

I had a great experience, staff was so friendly, I took my Dodge Ram for a AC recharge, great and affordable pricing and they were fast, when I received my truck back man it blew so cold just like when I had originally purchased my truck. Definitely recommend them.
R

Very kind and courteous. They took a look at my car and provided information for a shop that can do the potential repairs to the engine since it would require certain equipment. They did do a diagnostic and were able to put some of my concerns to rest.
J

I was looking for a repair shop for my cars and came across Familia Automotive. I brought 2 of my cars in for diagnostic checks. Klent was very up front, friendly and professional. I will definitely be doing business here again, as well as recommending to family and friends.
W

Took my car to Robles Automotive to get it fixed. Robles had my car for months, finally got it, fix cost over 7 hundred dollars and still did not fix it. Went to Familia Automotive and they did an excellent job and was cheaper with a longer warranty. No more issues, car runs great and been going there since. Gets the job done.
M

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